Weather, Make-up & Cancellation Policy

Sessions will continue as usual.

Coaches will moderate activities to suit individual athlete needs. Regular water breaks will be in place.

Athletes are expected to:

If a session is cancelled due to weather, refunds will not be issued.

Make-up sessions will be offered where possible, but are not guaranteed. Any issued make-up sessions are valid only for the same term.

Additional training sessions may be offered – but are not guaranteed.

For holiday camps (Summer, Easter, Christmas) cancelled sessions due to weather will not be refunded.

All decisions made by 26 Coaching are final.

If a youth athlete misses a session for medical reasons, please contact us to request a make-up session, credit, or refund. Please give at least 24 hours’ notice, except in cases of sudden serious illness. A copy of a medical certificate from a doctor is required. Only serious medical conditions will be considered for credit or refund. All decisions made by 26 Coaching are final.

Make-up sessions will be offered where possible for missed sessions, but are not guaranteed. Any issued make-up sessions are valid only for the same term; they do not carry over into the next term.

Make-up sessions will not be given for non-medical scheduling conflicts.

For holiday camps (Summer, Easter, Christmas), make-up sessions within the holiday period will be offered where available, but are not guaranteed. Holiday make-up sessions cannot be used within the regular 26 Coaching terms (1, 2, 3).

All decisions made by 26 Coaching are final.

If we need to cancel classes on Saturday afternoon, we will send an email to you at 11:15am.

We suggest that you continue to check your email until 12noon as sometimes emails can take time to send.

If you do not receive an email, please assume that classes are going ahead as scheduled.

Our decision will be based on the following:

If the Red/Black Rainstorm warning is in place at 11:00am, ALL lessons will be CANCELLED for the afternoon session, regardless of when the signal goes down. We will try to provide a credit for next term, or a refund.

If you have not left home, please remain there. Lessons are CANCELLED and we will try to provide a make-up class at a later date or credit the lesson.

If the Red/Black Rainstorm warning goes up once classes have started (i.e. 1:15–5:00pm), we might not be able to send or answer any emails because the coaches are in the water.

Classes will continue for any students who are already at the pool and any students who are on their way to the pool.

If you have not left home, please remain there. Lessons are CANCELLED regardless of when the signal goes down.

If you have already left home, it is your decision whether or not to attend the class based on where you are in your journey. We advise caution in any inclement weather. Please rest assured that we will try to provide a make-up class at a later date or credit the lesson.

As always there may be exceptions to the policy depending on circumstances outside our control but please check your email at 11:15am for class cancellations.

If the Typhoon 3 signal (T3 signal) is hoisted

Lessons continue when the T3 signal is hoisted, except for the following groups:

In accordance with current EDB guidelines, when all-day or afternoon school for Reception/Kindergarten children (and younger children) is cancelled, children in this age group should also not attend the swimming lessons. This includes the Saturday sessions.

That means lessons are cancelled for the following children:

CIS students - all children in Reception (and their younger siblings).

Non-CIS students – all kindergarten-aged children and younger children, i.e. children aged 0–5 years.

If the Typhoon 8 signal (T8 signal) is hoisted

Lessons are cancelled for everyone when the notification for the T8 signal is posted. We will advise everyone of the cancellations via email, based on EDB and CIS directives.

If the Red/Black Rainstorm warning is in place, ALL lessons will be CANCELLED.

We will provide a credit via the Bookeo system.

If you have not left home, please remain there. Lessons are CANCELLED and we will try to provide a make-up class at a later date or credit the lesson.

If the Red/Black Rainstorm warning goes up once classes have started the session will continue for any students who are already at the pool and any students who are on their way to the pool.

If the Typhoon 3 signal (T3 signal) is hoisted

Lessons continue when the T3 signal is hoisted.

If the Typhoon 8 signal (T8 signal) is hoisted

Lessons are cancelled for everyone when the notification for the T8 signal is posted. We will advise everyone via email and WhatsApp for the cancellations.

If a session is cancelled due to weather, a refund or credit will be issued.

All decisions made by 26 Coaching are final.

If a youth athlete misses a session for medical reasons, please contact us to request a make-up session, credit, or refund. Please give at least 24 hours’ notice, except in cases of sudden serious illness. A copy of a medical certificate from a doctor is required. Only serious medical conditions will be considered for credit or refund. All decisions made by 26 Coaching are final.

Make-up sessions or refunds will not be given for non-medical scheduling conflicts.

All decisions made by 26 Coaching are final.